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Privacy Policy

Last Updated: August 7, 2026

J&P Mobile Detailing Spokane respects your privacy and is committed to protecting the personal information of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request a quote, schedule mobile car detailing, boat detailing, or other services, or communicate with us.

Information We Collect

Depending on how you interact with us, we may collect:
 

Personal Information

  • Name

  • Phone number

  • Email address

  • Service or appointment address

  • Billing or payment information

  • Vehicle make, model, year, and other service-related information

  • Information you provide when requesting a quote or booking an appointment

Communications
We may retain information you provide through phone calls, text messages, emails, website forms, booking requests, reviews, or other communications with J&P Mobile Detailing Spokane.

Website Information
When you visit our website, certain information may be collected automatically, including your IP address, browser type, device type, pages visited, approximate location, referring website, and general website usage information.

How We Use Your Information

We may use information we collect to:

  • Provide mobile car detailing and auto detailing services

  • Provide boat detailing and other services

  • Schedule and manage appointments

  • Respond to quote requests and customer inquiries

  • Confirm, modify, or cancel appointments

  • Communicate with customers regarding services

  • Process payments and transactions

  • Provide customer support

  • Maintain business and service records

  • Improve our website, services, and customer experience

  • Understand website traffic and visitor behavior

  • Prevent fraud, misuse, or unauthorized activity

  • Comply with applicable laws and legal obligations

We may also use information to send service-related communications, such as appointment confirmations, reminders, updates, or follow-ups.

Information Sharing

We do not sell or rent your personal information.
 

We may disclose information when reasonably necessary to operate our business, including to:
 

  • Website hosting and technology providers

  • Booking and scheduling providers

  • Payment processors

  • Customer communication platforms

  • Business management or accounting providers

  • Advertising or analytics providers

  • Professional advisors

  • Government agencies or law enforcement when legally required

We only seek to provide third parties with information reasonably necessary for the applicable business purpose.

Text Messages and Phone Communications

If you provide your phone number and request communication from J&P Mobile Detailing Spokane, we may contact you by phone call or text message regarding your appointment, quote, service, or other customer-related matters.

Where applicable, marketing text messages will only be sent in accordance with applicable consent and messaging laws. You may request that we stop sending marketing communications at any time.

Message and data rates may apply depending on your mobile carrier.

Cookies and Website Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to help operate the website, understand visitor activity, improve performance, and provide a better user experience.

These technologies may collect information such as pages viewed, interactions with the website, device information, browser information, and general geographic information.

You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect some website functionality.

Website Analytics and Third-Party Services

We may use third-party services to help operate, analyze, advertise, or improve our website and business.

These services may collect information about your interaction with our website according to their own privacy policies. Examples may include website hosting, appointment scheduling, payment processing, analytics, advertising, communication, and customer-management services.

J&P Mobile Detailing Spokane does not sell your personal information for money.

Payment Information

When you make a payment for detailing services, payment information may be processed through third-party payment providers.
 

J&P Mobile Detailing does not intentionally store complete credit or debit card numbers on its website. Payment providers may collect and process payment information according to their own privacy policies and terms.

Reviews, Photos, and Customer Content

If you voluntarily provide a testimonial, review, photograph, or other content relating to your experience with J&P Mobile Detailing, that information may be publicly visible if you choose to post it on a third-party platform such as Google or social media.
 

We may use customer-provided testimonials, reviews, or photographs for legitimate business and marketing purposes when we have appropriate permission to do so.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

 

However, no website, electronic communication, or method of storing information is completely secure. We cannot guarantee absolute security of information transmitted to or through our website.

Data Retention

We may retain personal information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, comply with legal obligations, enforce agreements, and fulfill legitimate business purposes.

When information is no longer reasonably necessary, we may delete or securely dispose of it, subject to applicable legal and business requirements.

Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information, including the right to request:
 

  • Access to personal information we maintain about you

  • Correction of inaccurate information

  • Deletion of certain personal information

  • Information regarding how your information is collected or used

  • Opt-out of certain marketing communications
     

To make a privacy-related request, please contact J&P Mobile Detailing using the contact information provided on our website.
 

We may need to verify your identity before completing certain requests. Some information may be retained when required or permitted by law.

Children's Privacy

Our website and services are not directed toward children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so we can take appropriate steps to address the situation.

Third-Party Websites and Links

Our website may contain links to third-party websites, including social media platforms, review websites, payment services, or other resources.
 

J&P Mobile Detailing Spokane is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party website you visit.

Washington State Privacy

J&P Mobile Detailing operates in Washington State and serves customers throughout the Spokane area and surrounding communities.
 

We strive to handle personal information responsibly and in accordance with applicable federal and Washington State privacy requirements. Privacy rights may vary depending on your location and applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or applicable legal requirements.
 

When changes are made, the updated policy will be posted on this page with a revised “Last Updated” date.

Contact J&P Mobile Detailing Spokane

If you have questions about this Privacy Policy, want to make a privacy-related request, or have concerns about how your information is handled, please contact:
 

J&P Mobile Detailing Spokane 
Spokane, Washington
Phone: 509-705-0750
Email: jpdetailing509@gmail.com

 

J&P Mobile Detailing provides professional mobile car detailing, auto detailing, interior detailing, exterior detailing, ceramic coating, paint correction, and boat detailing throughout Spokane and surrounding areas.
 

By using our website or requesting our services, you acknowledge that you have reviewed this Privacy Policy.

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